Jj99 Privacy Policy
— Your data, our responsibility

Jj99 (https://jj99.onl) is an online gaming and betting platform built with Bangladeshi users in mind. We understand that your personal information is highly sensitive, which is why we follow the strictest standards when collecting, storing, and using it.

This privacy policy applies to all jj99 services, websites, apps, and other digital platforms. It takes effect the moment you visit or register on our platform.

Our privacy policy is guided by the following core principles: transparency, minimal collection, purpose-specific use, secure storage, and user control. We never sell your data or use it for unnecessary purposes.

Jj99 only collects information that is necessary for delivering services, ensuring security, and fulfilling legal obligations. The table below outlines the types of data collected and the reasons for collecting them:

Jj99 uses your data solely for specific, legitimate purposes. Every piece of information you provide has a clear reason behind it — nothing is collected without cause.

• Account Management: For registration, login, password recovery, and account verification.
• Payment Processing: Your information is used securely to process deposits and withdrawals.
• Customer Support: To help resolve your complaints, questions, or issues.
• Security Monitoring: To detect fraud, money laundering, and unauthorized access.
• Responsible Gaming: To monitor problematic gaming behaviour and apply necessary limits.
• Legal Compliance: To comply with requests from tax authorities or regulatory bodies.
• Personalized experience: To show you promotions and offers relevant to your preferences.
• Analytics & development: To enhance platform functionality and improve the user experience.

We never sell your data to marketing companies or share it with third parties without your consent.

Jj99 does not share your personal information with third parties as a general practice. In certain limited situations, sharing a minimal amount of data may be necessary — and in those cases, strict agreements and confidentiality terms apply.

• Payment Processors: Exclusively for completing transactions with approved payment partners such as bKash, Nagad, Rocket, or your bank.
• Identity Verification Agency: With approved service providers who assist in the KYC process.
• Law Enforcement: When required by a court order or government directive.
• Regulatory Authority: For mandatory reporting requirements by gaming license authorities.
• Technology Service Providers: Cloud hosting and cybersecurity service providers — all bound by strict NDA agreements.

Jj99 uses cookies to enhance user experience and maintain security across the platform. Cookies are small text files stored in your browser.

• Essential Cookies: Required to maintain your login session and ensure security — disabling these will prevent the site from functioning properly.
• Functional Cookies: Remembers your language preferences, game settings, and other customizations.
• Analytics cookies: We collect information such as time spent on each page and which features are used most, in order to improve our services.
• Security Cookies: To detect unauthorized access and fraudulent activity across multiple devices.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

Jj99 employs industry-leading technology to protect your data. Our security infrastructure is built in multiple layers, so that if one layer is compromised, the remaining layers continue to keep your information safe.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Password Hashing: Passwords are stored using bcrypt or Argon2 hashing algorithms.
• Two-Factor Authentication (2FA): OTP-based verification for an added layer of security.
• Firewall & DDoS Protection: Active monitoring to prevent unauthorized access and cyberattacks.
• Regular Audits: Regular security audits and vulnerability assessments conducted by independent third parties.
• Data Backup: Encrypted backups are stored on separate servers.

Jj99 believes you should have full control over your own data. To that end, we guarantee the following rights:

To exercise any of the rights listed above, send an email to [email protected]. We will respond within 30 days.

Jj99 retains your data only for as long as necessary. All information is kept secure while your account is active. Even after account closure, certain data may be retained for a defined period to meet legal obligations:

• Transaction records: Retained for 5–7 years in accordance with financial regulations.
• KYC Documents: A minimum of 5 years after account closure.
• Communication log: Support tickets and emails are retained for up to 3 years.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies expire after 1 year.
• Betting history: Full history while the account is active; 3 years after closure.

Once the designated retention period expires, your data is permanently and irreversibly deleted or anonymized.

Jj99 strictly prohibits providing services to anyone under the age of 18. We never knowingly collect any information from minors.

Age verification is mandatory at registration. If we detect that a minor has created an account using false information, the account will be immediately closed and all collected data permanently deleted.

Jj99 may update this privacy policy as needed. Depending on the nature of the changes, we will notify you in different ways:

• Minor changes: The "Last Updated" date at the top of the page will be revised accordingly.
• Minor changes: A notification will be sent to the registered email address.
• Major changes: Explicit consent will be obtained after login.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you disagree with any changes, you will have the option to close your account.

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our privacy team directly:

We take every privacy-related request seriously and do our best to resolve it as quickly as possible.